The IQA Way
Core Values & Beliefs
The IQA Values and Core Beliefs describe our Company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting our Values into practice creates long-term benefits for customers, employees, stakeholders, suppliers and the communities we serve.
We take responsibility for QUALITY
We will deliver operational excellence in all our services and always look to do the right thing. Our aim is to provide an unrivalled service by being the best we can. We are all responsible for the quality of whatever we do.
We deliver CUSTOMER SATISFACTION
We are dedicated to satisfying our customers and treating them as we would our friends. We believe in respecting our customers, listening to their requests and understanding their requirements. We will build a close and loyal relationship through honesty, affordability and delivery.
We strive for CONTINUOUS IMPROVEMENT
We embrace and capitalise on change, and recognise that every employee must be empowered to stimulate innovation in all aspects of our business.
We act with INTEGRITY in all we do
We are each personally accountable for the highest standards of behaviour, including honesty, openness and fairness in all aspects of our work. We will consistently treat customers and Company resources with the respect they deserve.
We value IQA’s PEOPLE
We strive to develop a workplace where opportunity, commitment, pride, teamwork and a sense of purpose combine to provide a rewarding experience that promotes respect and enrichment to all employees.
